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Solar refunds
Getting a solar refund
Paid cash or a deposit for solar that didn’t deliver? The realistic paths to getting money back, from cancellation rights to consumer protection claims.
Last verified October 9, 2026
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The short answer: A refund is most straightforward inside the cancellation window: under 16 CFR Part 429, a seller must refund your payments within 10 business days after a valid cancellation. After that, recovery usually comes from warranty or production claims, consumer protection claims for misrepresentation, a card dispute for deposits, or a negotiated settlement.
Key takeaways
- A valid cancellation requires a refund within 10 business days.
- State consumer protection laws can allow damages.
- Card disputes have short deadlines.
- Document everything before negotiating.
- Don't sign a release without a review.
On this page
Common reasons homeowners seek a refund
- Savings that never appeared.
- A system that underproduces year after year.
- Roof leaks or damage tied to the installation.
- An unfinished installation or one never turned on.
- Equipment that differs from what was promised.
Your paths to recovery
Cancel the sale
Inside the federal or state window.
Warranty demand
A written demand under equipment and installation warranties.
Consumer protection claim
For misrepresented savings or equipment, under state law.
Card dispute
If a deposit went on a credit card, contact the issuer promptly.
Negotiated settlement
Partial refund, repairs or removal, backed by documentation.
Holder Rule
If financed, claims may reach the loan holder.
Paid and didn't get what you paid for?
A free intake reviews your contract and documentation.
Before you accept a settlement
- Does it cover the full cost of repairs, including the roof?
- Does it require you to give up all future claims?
- Does it actually fix the problem?
- Would it waive warranties you still have?
Common questions
Solar refund FAQs
Can I get a solar refund?
After a valid cancellation, the seller must refund within 10 business days. After that, it depends on what went wrong.
Can I dispute a solar deposit on my credit card?
Possibly; billing disputes have short deadlines, so act quickly.
What can I recover?
It depends on your state’s consumer protection law and your contract.
Should I sign a settlement release?
Get it reviewed first; releases are usually final.
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Solar Cancellation HQ is not a law firm and does not provide legal advice. This page is general information, and reading it or submitting a form does not create an attorney-client relationship. Not every contract qualifies, and no outcome is guaranteed. We never advise anyone to stop making payments on a solar loan, lease or PPA. Laws and utility rules change, so verify before acting. Last verified October 9, 2026.