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Solar contract cancellation in North Carolina
North Carolina’s home solicitation law adds a rescission right when the seller fails to deliver within 30 days.
Last verified October 9, 2026
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The short answer: Under G.S. 25A-39, North Carolina buyers can cancel a home solicitation sale until midnight of the third business day after signing, and a mailed notice counts when deposited in the mail. If the seller fails, through its own fault, to deliver within 30 days, the buyer can rescind later and get a full refund. North Carolina’s Unfair and Deceptive Trade Practices Act allows treble damages.
Key takeaways
- A three-day home solicitation window under G.S. 25A-39.
- Mailed notice counts when deposited.
- A 30-day non-delivery rescission right applies when the delay is the seller's fault.
- The UDTPA allows treble damages.
On this page
Cancelling a solar contract in North Carolina
North Carolina’s 30-day rule matters for stalled solar installs. If the system was never delivered within 30 days of signing because of the seller, and you haven’t accepted it, you may be able to rescind and recover your payments.
North Carolina solar rules
North Carolina’s Unfair and Deceptive Trade Practices Act, G.S. 75-1.1, lets consumers recover three times their actual damages, and courts can award attorney’s fees in some cases.
How North Carolina utilities credit solar
Duke Energy’s North Carolina net metering rules changed for new customers in 2023, pairing net metering with time-of-use rates and minimum bills. Proposals written for the old rules may not match what new customers actually receive.
Solar install stalled in North Carolina?
A free intake checks whether the 30-day rescission right applies.
Where to file a solar complaint in North Carolina
- The North Carolina Department of Justice's consumer protection division.
- The FTC, at ReportFraud.ftc.gov.
- The CFPB, for loan problems.
- The North Carolina Utilities Commission, for utility billing.
Cities we cover in North Carolina
North Carolina city guides cover Duke Energy territory, municipal utilities and local permitting.
Common questions
North Carolina solar FAQs
When must a North Carolina cancellation be mailed?
By midnight of the third business day; it counts when deposited in the mail.
What if my solar system was never installed?
If the seller caused a delivery delay past 30 days, you may be able to rescind.
Can I get treble damages in North Carolina?
The UDTPA allows three times actual damages.
Did Duke Energy change net metering?
Yes, for new customers in 2023.
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Solar Cancellation HQ is not a law firm and does not provide legal advice. This page is general information, and reading it or submitting a form does not create an attorney-client relationship. Not every contract qualifies, and no outcome is guaranteed. We never advise anyone to stop making payments on a solar loan, lease or PPA. Laws and utility rules change, so verify before acting. Last verified October 9, 2026.