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Help for seniors and families
Solar contract help for seniors and their families
Older homeowners were frequent targets of high-pressure solar sales. The protections that apply and how families can help.
Last verified October 9, 2026
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The short answer: Older homeowners have every protection other buyers have, plus extra ones in some states. California gives buyers 65 and older five business days to cancel an at-home sale, and Kansas adds penalties when the consumer is 60 or older. The CFPB’s 2024 findings noted older adults were affected by solar lending practices; see the CFPB’s 2024 Issue Spotlight. Family members can help with permission.
Key takeaways
- Everyone gets the federal cooling-off right.
- Some states add extra time or penalties for seniors.
- Regulators found older adults were affected by solar lending practices.
- Family members can help with permission.
- Adult Protective Services operates in every state.
On this page
Signs a parent was pressured
- The contract was signed the same day the salesperson arrived.
- They can't explain what they signed or what it costs.
- Payments or yearly increases don't fit a fixed income.
- They were promised a tax credit they can't use.
- Every page was signed on a tablet in one sitting.
How family members can help
- Get permission, ideally in writing.
- Check for a power of attorney covering financial matters.
- Gather the documents.
- Write down what your parent remembers about the sale.
- Keep payments current.
Helping a parent with a solar contract?
Request a free intake on their behalf, with their permission.
Reporting exploitation
If you believe an older adult is being financially exploited, contact your state’s Adult Protective Services and your state Attorney General. Deceptive sales can also be reported at ReportFraud.ftc.gov. Rules differ by state; check your state’s rules.
Common questions
Seniors FAQs
Do seniors get extra time to cancel?
In some states. California gives buyers 65 and older five business days for at-home sales.
Can I help my parent get out of a solar contract?
Yes, with their permission.
Where do I report elder financial exploitation?
Your state’s Adult Protective Services and Attorney General.
Should my parent stop paying?
No. Keep payments current while options are reviewed.
Find out where your solar contract stands
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Solar Cancellation HQ is not a law firm and does not provide legal advice. This page is general information, and reading it or submitting a form does not create an attorney-client relationship. Not every contract qualifies, and no outcome is guaranteed. We never advise anyone to stop making payments on a solar loan, lease or PPA. Laws and utility rules change, so verify before acting. Last verified October 9, 2026.