Signed at your home in the last few days? Federal law gives you 3 business days to cancel most at-home sales. Get the free letter
All 50 states • Free, private intake • Not a law firm
Home / Solar Complaints
Solar complaints
Where to file a solar complaint
Which agency handles which solar problem, what to include, and what a complaint can and can’t do.
Last verified October 9, 2026
Free Solar Contract Review
Free, confidential review. Takes about 60 seconds.
Your information is private and handled as described in our privacy policy.
The short answer: Report deceptive solar sales to the Federal Trade Commission at ReportFraud.ftc.gov and to your state Attorney General. Report solar loan problems to the Consumer Financial Protection Bureau at the CFPB complaint portal. Contractor and licensing problems go to your state’s licensing agency, such as Texas’s TDLR or California’s Contractors State License Board. A complaint creates a record but doesn’t cancel your contract or pause deadlines.
Key takeaways
- The FTC takes deceptive sales complaints.
- The CFPB takes solar loan complaints.
- Your state Attorney General enforces state consumer law.
- State licensing agencies handle contractors.
- Complaints don't pause legal deadlines.
On this page
Which agency handles which problem
| Your problem | Where to file |
|---|---|
| Deceptive sales, fake affiliations, missing cancellation notices | FTC and your state Attorney General |
| Loan terms, dealer fees, payment jumps | Consumer Financial Protection Bureau |
| Contractor licensing or workmanship | Your state’s contractor or solar licensing agency |
| Utility billing | Your state utility commission |
What to include
- Your name, address and the company's full name.
- The type of agreement and the date you signed.
- A short timeline of what you were told and what happened.
- Copies of the contract, notices, proposal and key bills.
- What you're asking for.
Not sure where your complaint belongs?
A free intake points you to the right path.
What a complaint can and can't do
- It can create an official record.
- It can prompt enforcement against a company.
- It can't cancel your contract by itself.
- It doesn't pause your legal deadlines.
Common questions
Solar complaint FAQs
Where do I report a solar company?
The FTC and your state Attorney General.
Where do I report a solar loan problem?
The Consumer Financial Protection Bureau.
Does a complaint stop my deadline?
No. Deadlines keep running.
Find out where your solar contract stands
Free, private and built around federal and state law. Takes about a minute.
Solar Cancellation HQ is not a law firm and does not provide legal advice. This page is general information, and reading it or submitting a form does not create an attorney-client relationship. Not every contract qualifies, and no outcome is guaranteed. We never advise anyone to stop making payments on a solar loan, lease or PPA. Laws and utility rules change, so verify before acting. Last verified October 9, 2026.